State Farm® Insurance Agent Kacey Padlo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Sandoval
March 13, 2025
5
out of
5
rating by Maria Sandoval
"Muy encantada con el servicio"
We responded:
"¡Muchas gracias, Maria! Estamos muy contentos de saber que estás encantada con nuestro servicio. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Kacey Padlo"
Michael Carusone
March 12, 2025
5
out of
5
rating by Michael Carusone
"Katherine was extremely helpful and efficient with getting my renters insurance transferred to their office over after a move to NJ. Happy to be a member of this State Farm family!"
We responded:
"Thank you, Michael! I'm so happy to hear that Katherine was able to assist you efficiently with your renters insurance transfer. We're delighted to have you as part of our State Farm family here in NJ. If you ever need further assistance or have any questions, feel free to reach out to our office. - Kacey Padlo"
Hua Yang
March 9, 2025
5
out of
5
rating by Hua Yang
"Kacey was super patient in helping me understand the policies. She also gave me advice on getting auto insurances. I greatly appreciate her help."
CHEVET Diaz
March 7, 2025
5
out of
5
rating by CHEVET Diaz
"Nicole and Ailene helped me out with my life policy after it got terminated. Nicole rewrote the policy for me and although she wasn't in the office today, Arlene helped me sign the forms and contact Nicole."
We responded:
"Thank you, Chevet, for sharing your experience! I'm so happy to hear that Nicole and Ailene were able to assist you with your policy. It's great to know that Nicole could rewrite the policy and that Ailene was there to help with signing the forms and getting in touch with Nicole. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help! - Kacey Padlo "
lesly giudice
March 7, 2025
5
out of
5
rating by lesly giudice
"Amazing Customer Service! Lisandra helped me with my policy and she is very knowledgeable and patient with every question that I had."
We responded:
"Thank you, Lesly, for your wonderful feedback! I'm delighted to know that Lisandra was able to assist you with your policy questions. Her knowledge and patience truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help! - Kacey Padlo"
Paul Castro
March 6, 2025
5
out of
5
rating by Paul Castro
"Manuel was more than accommodating, I originally did not go with him cause my wife was against moving car insurance company’s. But when it came time, and she realized that it was time to move, Manuel was my first call. Be cause of the way he treated me and how I left off with him. He’s been great and fulfilled everything I needed and did it on a clear and articulate way. If this is the type of of service and the way he works, I’m telling my friends about changing too! Thank you Manuel…."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad to hear that Manuel provided such accommodating service and met all your needs clearly and effectively. It's wonderful that you're considering recommending us to your friends. If you have any further questions or need assistance, feel free to reach out. We're here to help! - Kacey Padlo"
Essi Janay
March 4, 2025
5
out of
5
rating by Essi Janay
"I had a wonderful experience dealing with my automobile insurance with Katherine who was so helpful and kind. She provided me with options on the coverage and discounts available for my insurance. She was patient and really spent time trying to apply those discounts. I was very satisfied with the service she provided and I will recommend her to my friends."
We responded:
"Thanks, Essi, for your feedback! I am happy to hear Katherine was able to assist you with your insurance needs. Your recommendation is appreciated! If you or your friends have questions or need assistance, don't hesitate to reach out to our office. -Kacey"
Derine Derine
February 27, 2025
5
out of
5
rating by Derine Derine
"Nicole has been on great help to me she’s the reason I am sticking with State Farms the best customer service I have experienced"
We responded:
"Thank you, Derine, for your wonderful feedback! I'm delighted to know that Nicole has been such a great help and that you're happy with the service. Our team is here to assist you with any future needs or questions. Feel free to reach out anytime! - Kacey"
John Barone
February 26, 2025
5
out of
5
rating by John Barone
"I was a pleasure to do business with her she was very informative and very helpful she made it a stress free experience Give her a raise"
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to know that you found the experience informative and stress-free. Your suggestion is appreciated, and I'm grateful to have been able to assist you. If you have any more questions or need further assistance, feel free to reach out anytime! - Kacey Padlo"
Frank Lopez
February 25, 2025
4
out of
5
rating by Frank Lopez
"State Farm, at the office in Jersey city! Just had to resolve an issue with drive safe , which I couldn’t resolve. But , Nicole very patiently , nicely and understandably was able to resolve my issue! Nicole is perfectly suited for her position and I personally hope that she succeeds at State Farm in whatever endeavors she chooses at this Insurance Company or other!! God bless! 🙏🏼"
We responded:
"Thanks, Frank, for sharing your experience! I'm glad Nicole could help with your Drive Safe. Her dedication makes a real difference, and we're fortunate to have her on our team. If you have more questions or need assistance, feel free to reach out. Best wishes! - Kacey Padlo"
annie delong
February 25, 2025
5
out of
5
rating by annie delong
"Working with Agent Lisandra Lopez was a wonderful experience. So professional and so patient in answering all of my questions. Great attention to detail and follow-up. She helped me improve my coverage and made me feel very confident and comfortable in changing coverage and companies.Thanks Kacey Padlo and State Farm!"
We responded:
"Thank you, Annie! I'm happy to hear that Lisandra was able to address all your questions and help you feel confident about your coverage changes. Thank you for choosing us for your insurance needs! - Kacey"
TheTJB88
February 25, 2025
5
out of
5
rating by TheTJB88
"I had a great experience with Kacey’s team at State Farm. Katherine assisted my wife and I. She was well versed and explained everything to us. We did not know much about the insurance we were looking for before contacting Katherine but a he answered all of our questions and guided us through the process putting us at ease. We highly recommend this office and especially Katherine!"
We responded:
"Thank you for sharing your experience with us! I'm delighted to hear that Katherine was able to assist you and your wife so effectively. It's wonderful to know she made the insurance process clear and comfortable for you both. Your recommendation means a lot, and we're here for any future needs you might have. - Kacey Padlo"
henry urias
February 24, 2025
5
out of
5
rating by henry urias
"Excelente atención muy satisfecho con el servicio"
We responded:
"¡Gracias, Henry! Estoy muy contenta de saber que estás satisfecho con nuestro servicio. Nos esforzamos por brindar la mejor atención posible. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Kacey"
Jeff Weiner
February 23, 2025
5
out of
5
rating by Jeff Weiner
"We needed to quickly update our auto insurance policy before picking up our new car from the dealer. Nicole followed up with us on a Saturday when the office is normally closed to make sure that everything was in order. Great, professional service! Thanks again, Nicole!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad Nicole could assist you on a Saturday to ensure your insurance update was handled smoothly. We appreciate your kind words about our service. If you have any more questions or need further assistance, feel free to reach out anytime. Safe travels! - Kacey Padlo"
CMR Slotznick
February 21, 2025
5
out of
5
rating by CMR Slotznick
"Great service from Lisandra Lopez at Kacey Padlo's State Farm Insurance Agency. After receiving several quotes, we decided State Farm was the best fit for our new condo insurance. We highly recommend you consider contacting Lisandra for your insurance needs."
We responded:
"Thank you for your wonderful feedback! I'm delighted that Lisandra provided you with great service and that you found the perfect fit for your insurance with us. Your recommendation means a lot, and we're here to assist with any future insurance needs you may have. Feel free to reach out anytime! - Kacey Padlo"
Sam Joyce
February 19, 2025
5
out of
5
rating by Sam Joyce
"Really helpful service from Lisandra, made my transfer quick and easy. Amazing service!"
We responded:
"Thank you, Sam! I'm glad to hear that Lisandra was able to assist you effectively and make your transfer smooth and easy. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime! - Kacey Padlo"
Ranada Holland
February 18, 2025
5
out of
5
rating by Ranada Holland
"Thank you Nicole for always answering all of my questions and thank you for assisting me with my payment today. Thank you for your tenacity and always willing to help. I appreciate you."
We responded:
"I'm glad to hear you had a good experience, Ranada! Nicole is a great part of the team. Thank you for your kind words! We're here for any future needs or questions you might have. We appreciate your support!"
Tara Cirillo
February 17, 2025
5
out of
5
rating by Tara Cirillo
"Katherine was amazing with helping me. She helped consult me with my life insurance needs, she spent so much time explaining the different policies to me so I could better understand what was best for me and my family."
We responded:
"Thank you, Tara, for sharing your experience! I'm happy to hear that Katherine was able to assist you with your insurance needs. Her dedication to explaining the different policies is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. - Kacey Padlo"
Orlando Class
February 14, 2025
5
out of
5
rating by Orlando Class
"Very friendly and helpful"
We responded:
"Thank you, Orlando, for your kind words! I'm happy to know you found our service friendly and helpful. If you have any questions or need further assistance, feel free to reach out. We're here to help! - Kacey Padlo"
Rosemarie Acuna
February 14, 2025
5
out of
5
rating by Rosemarie Acuna
"I would like to commend one particular staff member who in my opinion went far and above her line of duty. I have been having a problem in submitting a document that needed my signature and despite proof that it was sent using docusign, numerous attempts were apparently not accepted by the underwriting team and the only solution is the tedious task of printing the documents and then have it faxed back to the office. It would mean hours of my time to accomplish such a menial task since I did not have a printer and fax machine at home.It would mean driving to the nearest Staples to accomplish this task. I was not feeling well this day beside feeling so frustrated. Aileen from the office listened to my complaints which calmed me down and she bridged me to my previous State Farm agency as per my request since I was about 2 minutes away from that office and they gladly helped me with the problem. It saved me both time and money. What a gem of an employee!! Thanks again so much Aileen💕"
We responded:
"Thank you so much, Rosemarie, for taking the time to share your experience with us! I am genuinely delighted to hear that Aileen was there to assist you during what must have been a frustrating time. Her unwavering dedication to helping you find a convenient solution truly reflects our commitment to providing excellent service to all our valued customers. If you ever need any further assistance or have any questions in the future, please do not hesitate to reach out to us. We are always here to help and support you in any way we can! - Kacey Padloc"
Desiree Stevenson
February 13, 2025
5
out of
5
rating by Desiree Stevenson
"Amazing experience with Lindsay . So thankful for her"
We responded:
"Thank you, Desiree! I'm glad to hear Lindsay was able to assist you! We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out to our office. -Kacey"
German Lema
February 13, 2025
5
out of
5
rating by German Lema
"She is very helpful and professional. I highly recommended her to everyone."
We responded:
"Thank you, German, for your wonderful feedback! I'm glad to know you found the service helpful and professional. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out! - Kacey Padlo"
abdrhm
February 7, 2025
5
out of
5
rating by abdrhm
"nice costumer service, helpful."
We responded:
"Thank you, Abdrhm! I'm glad you found our customer service helpful. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime! - Kacey"
s fourre
February 3, 2025
5
out of
5
rating by s fourre
"Lisandra was very nice, and fantastic help. She got me the best rate. Would recommend!"
We responded:
"Thank you for your kind words! I'm happy to know that Lisandra was able to assist you. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have. -Kacey"
Brendan O'Brien
February 3, 2025
5
out of
5
rating by Brendan O'Brien
"I had an excellent experience with Kacey’s team at State Farm. Katherine, who assisted me, was incredibly knowledgeable and made the entire process smooth and stress-free. She took the time to answer all my questions thoroughly and provided guidance tailored to my needs. The level of customer service I received was top-notch—friendly, professional, and efficient. I highly recommend this office for anyone looking for reliable insurance and outstanding support!"
We responded:
"Thank you, Brendan, for sharing your experience with our team! I'm happy to hear that Katherine was able to assist you so effectively and make the process smooth and stress-free. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Kacey"