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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mya V

March 12, 2026

5  out of  5
rating by Mya V
"Manuel did an amazing job. He helped me find the right plan for my finances without sacrificing coverage! I am so thankful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Joe Vanhook

March 11, 2026

5  out of  5
rating by Joe Vanhook
"When I needed help , I got it immediately and with no problems , great experience !! I'm very happy I chose State Farm Thank you Lindsey !"
We responded:
"Wow, thank you for the 5-star review, Joe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Paris Treantafeles

March 11, 2026

5  out of  5
rating by Paris Treantafeles
"Very helpful and friendly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kacey Padlo’s Team! We deeply appreciate your kind words here in Jersey City . "
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Cassie

March 11, 2026

5  out of  5
rating by Cassie
"Super fast service. Lisandra is truly a Gem. Thank you very much. Getting my home insurance was so simple with her. Great experience"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kacey Padlo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Pedro Chala

March 6, 2026

5  out of  5
rating by Pedro Chala
"Seguido contacté con state farmacia, sentí que no es solo una aseguradora, sino también un ente de servicios personalizados, le agradezco a todos y en especial a Manuel Peguero el cual de forma muy afable me atendió y el cual recomiendo como una persona digna del trabajo que lleva a cabo; recomiendo fielmente a state farm como una compañía de seguro que brinda un servicio personalizado. Gracias Manuel."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kacey Padlo’s Team. "
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Louis Caporaso

March 4, 2026

5  out of  5
rating by Louis Caporaso
"Lisandra was a complete professional and made sure I understood the entire process the whole way through. She was super friendly and knowledgeable. She went the extra mile to assure that I didn’t have any questions with each step. Lisandra was a pleasure to work with and I look forward to working with her as I start my relationship with State Farm insurance. I tend to be a loyal customer and hope to continue this for many years to come!! Kudos to State Farm and Lisandra for your detail to excellence. Thank you"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kacey Padlo’s Team here in Jersey City . "
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Gigi Kaur

March 3, 2026

5  out of  5
rating by Gigi Kaur
"Recently bought new auto insurance with help from Katherine. She made the process extremely simple and was available to help whenever I needed. She also helped me get the best possible deal through available discounts. Would 100% recommend!!"
We responded:
"Wow, thank you for the 5-star review, Gigi! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Roland Mallette

March 3, 2026

5  out of  5
rating by Roland Mallette
"Agent was well informed and gave me the information and help I needed thank you"
We responded:
"Roland, thank you for your wonderful review of State Farm Agent Kacey Padlo’s Team!"
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Carolyn Topp

February 24, 2026

5  out of  5
rating by Carolyn Topp
"Fantastic service -always We"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kacey Padlo’s Team. "
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Christie Miller

February 18, 2026

5  out of  5
rating by Christie Miller
"Very efficient and friendly, helpful service from Lisandra!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kacey Padlo’s Team. "
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Allison Wilson

February 18, 2026

5  out of  5
rating by Allison Wilson
"I had a great experience working with my agent Lisandra. She was professional, patient, and took the time to clearly explain all my coverage options so I could make the best decision for my needs. The whole process was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend them to anyone looking for reliable and helpful insurance support!"
We responded:
"Thanks so much for the amazing review, Allison! We really appreciate your support here in Jersey City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michelle Aquino

February 17, 2026

5  out of  5
rating by Michelle Aquino
"Lisandra made getting insurance so easy! Super helpful, quick to respond, and explained everything clearly. Highly recommend!"
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kacey Padlo’s Team—we are always here to help!"
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Alex Kalos

February 17, 2026

5  out of  5
rating by Alex Kalos
"I had a really great experience speaking with Katherine - she was friendly, knowledgable, professional, and able to quickly provide me with a quote and put a policy in place in a very seamless and efficient manner. Really great customer service from this team!"
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DanBi Han

February 10, 2026

5  out of  5
rating by DanBi Han
"Lindsay was super helpful and made the entire process quick and easy!"
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Sophia Josephine

February 7, 2026

5  out of  5
rating by Sophia Josephine
"Super easy to get insurance, best quote by far and agent still wanted to help me get a better quote. I made a mistake with the Certificate and Lindsay was super quick to help me fix it and send me the updated version. So far so good!"
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Ariana Desai

February 5, 2026

5  out of  5
rating by Ariana Desai
"Lindsay was super helpful and accommodating!"
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Daniel Toussaint

January 28, 2026

5  out of  5
rating by Daniel Toussaint
"Katherine is the best ."
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Kyle Chynoweth

January 20, 2026

5  out of  5
rating by Kyle Chynoweth
"I needed a quick turnaround for a rental policy for a new lease starting in under 24hr Katherine was a huge help, knowledgeable about all the policies, and was able to run the quote and get my policy in place in ~15min. Even gave me some tips on other policies and things to consider transferring between states. Great experience overall - happy to be working with this team."
We responded:
"Hi Kyle! I am so happy that you had a great experience working with Katherine. We love to be as efficient and easy to work with as possible. We are so excited to have you as a customer. Please don't hesitate to reach out if you ever need anything else. Welcome to NJ! "
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Madison Mace

January 17, 2026

5  out of  5
rating by Madison Mace
"I spoke with Lindsay on the phone and she was incredibly kind, attentive, and helpful!"
We responded:
"Thank you so much for taking the time to share this, Madison! We’re so happy to hear Lindsay was kind, attentive, and helpful — that’s exactly the experience we strive to provide. We truly appreciate you trusting our office and are always here if you need anything!"
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Stephanie Morales

January 16, 2026

5  out of  5
rating by Stephanie Morales
"Lisandra was the best and so helpful with all my questions!"
We responded:
"Thank you so much, Stephanie! We’re so happy to hear that Lisandra was able to help answer all of your questions. She truly cares about making sure everything is clear and comfortable for our customers. We appreciate you taking the time to share your experience!"
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Jazmine Gordon

January 16, 2026

5  out of  5
rating by Jazmine Gordon
"Lisandra was amazing! She explained the policy in detail and made sure I understood all the terms. The best customer service experience I’ve had in awhile. Thank you Lisandra!"
We responded:
"Thank you, Jazmine! This means so much to us. Lisandra takes great pride in explaining coverage thoroughly and making sure nothing is overlooked. We’re grateful for the opportunity to help you and truly appreciate your kind words!"
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Queen Nabijah

January 15, 2026

5  out of  5
rating by Queen Nabijah
"Very professional, effective communicator and friendly Time conscious"
We responded:
"Thank you! We’re so happy to hear that you found our team professional, friendly, and respectful of your time. Clear communication and efficiency are very important to us, and we truly appreciate you sharing your experience!"
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Nivvi N

January 14, 2026

5  out of  5
rating by Nivvi N
"Lisandra Lopez is exceptional..!! I got the Auto and Homeowners Insurance policy. She provided outstanding service! She was very quick to respond, explained everything clearly, and helped me find better coverage at a lower price. Highly recommend—true professional who genuinely cares about clients! Thank you for the thoughtful follow-up calls and messages. It’s clear you genuinely care about your clients, not just closing the deal. That level of personal attention made all the difference. Thanks again! - Bhasker"
We responded:
"Thank you so much, Bhasker! We truly appreciate you taking the time to share this. Lisandra is an absolute rockstar and I’m so glad she was able to help you with both your auto and homeowners coverage and make the process smooth, clear, and worthwhile. We believe great service doesn’t stop at the sale — it’s about being there for you every step of the way, and your kind words really mean a lot to our entire team. Thank you for trusting us with something so important. We’re always here if you need anything! — Kacey & Team ❤️"
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Jorfilito Yaranon

January 10, 2026

5  out of  5
rating by Jorfilito Yaranon
"Catherine had been very helpful in assisting us in our application for a new policy. Her knowledge regarding the matter and everything else that relates to it was simply amazing, keeping us, my wife and I, at ease, and more focused on the matter. Her patience and being on point in answering our concerns kept our anxiety non-existent, allowing us to focus on the more important questions. She was very professional, concerned, and respectful in dealing with us. Her communication skill was top-notch."
We responded:
"Thank you so much for your thoughtful feedback! We’re really glad Katherine could make the application process smooth and stress-free for you and your wife. Her knowledge, patience, and clear communication are qualities we truly value. It means a lot to hear she helped keep you at ease and focused throughout. We appreciate you taking the time to share your experience! - Kacey Padlo"
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Allison Gaynor

January 9, 2026

5  out of  5
rating by Allison Gaynor
"Katherine was great! Very helpful and easy to get in contact with. She helped me settle my renters insurance while moving from one state to another."
We responded:
"Thank you for your kind words! We’re happy to hear Katherine made your renters insurance transition smooth and easy, especially during a busy time like moving between states. Being helpful and accessible is important to us, and we’re glad she was there for you. Wishing you all the best in your new home! - Kacey Padlo"