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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristina Snyder

Kristina Snyder

November 12, 2024

5  out of  5
rating by Kristina Snyder
"Lisandra was very helpful, friendly, and efficient. It was a pleasure working with her."
We responded:
"Kristina, thank you for your kind words! I'm happy to hear that Lisandra was helpful, friendly, and efficient during your experience. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. -Kacey Padlo"
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Olga Kosolapova

October 31, 2024

5  out of  5
rating by Olga Kosolapova
"I recently visited the office and was very pleased with the service. Manager Manuel was professional, polite, and answered all my questions. He thoroughly explained the policy terms, helped me understand the complex details, and offered options that fit my needs. Manuel took the time to assist me and was ready to help with any inquiries. I’m grateful to Manuel for his attentiveness and professionalism"
We responded:
"Olga, thank you for your wonderful review! I'm glad to hear that Manuel provided you with professional and attentive service. It's great that he was able to explain the policy terms clearly and offer options that suited your needs. We truly appreciate your feedback and are here to assist you with any future inquiries. - Kacey Padlo"
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Lesli Sutuj Ortiz

October 31, 2024

5  out of  5
rating by Lesli Sutuj Ortiz
"Nicole was fantastic in assisting me with my quote . She was knowledgeable, patient, and went above to help me out. She was very professional and was very dedication with the information she was giving me. It made the process smooth and stress-free. Highly recommend her for anyone needing."
We responded:
"Lesli, thank you for sharing your experience! I'm glad to hear that Nicole was able to assist you so effectively with your quote. Her knowledge, patience, and professionalism are truly valued in our office. It's wonderful that she made the process smooth and stress-free for you. We appreciate your recommendation and are here for any future needs you may have. - Kacey Padlo"
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Aj’s Time

October 31, 2024

5  out of  5
rating by Aj’s Time
"I spoke with Nicole and everything went great! I was new to getting Insurance and needed help and she explained everything the whole way. 10/10 Worker"
We responded:
"Hi AJ, Nicole is fantastic! I'm glad she could help you navigate getting insurance for the first time and explain everything clearly. We appreciate your feedback and are here for any future questions or needs you might have. Thanks for the 10/10 rating! - Kacey Padlo"
Profile photo of Anthony Izzo

Anthony Izzo

October 21, 2024

5  out of  5
rating by Anthony Izzo
"Lisandra at State Farm was absolutely fantastic! Her knowledge and expertise in home, auto, and bundle insurance were impressive. She patiently explained everything, answered all my questions, and even provided insights into the local market. I was so impressed with her professionalism and personable demeanor. Thanks to her, the insurance process was a breeze, and I feel confident that I'm in great hands with State Farm. Highly recommend!"
We responded:
"Anthony, thank you so much for your wonderful review! I'm glad to hear that Lisandra was able to assist you with her knowledge and expertise in home, auto, and bundle insurance. It's great that she could answer all your questions and provide valuable insights into the local market. We appreciate your kind words about her professionalism and personable demeanor. We're grateful to have her on our team and are happy that you found the insurance process smooth and reassuring. If you need any further assistance, feel free to reach out anytime. - Kacey Padlo"
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Floriana Ferreira

October 17, 2024

5  out of  5
rating by Floriana Ferreira
"I am amazed with the service probided by Lisandra Lopez with this company. She not only is very proffessional she is very savy and explains everything. My insurance payment lowered by over fifty dollars and have “death insurance” i will never be leaving this office. Recommend them 10000%"
We responded:
"Floriana, thank you for your wonderful review! I'm so happy to hear that Lisandra provided you with such professional and knowledgeable service. It's great that she was able to explain everything clearly and help you save on your insurance payment. We appreciate your recommendation and are grateful to have you as part of our office. If you ever need anything else, we're here to help! - Kacey Padlo"
Profile photo of Isabel Marin

Isabel Marin

October 15, 2024

5  out of  5
rating by Isabel Marin
"Lisandra was so helpful with the transition of switching insurance companies. She walked me through each step and helped me finalize the whole process. It was a very easy and pleasant experience thanks to Lisandra."
We responded:
"Isabel, thank you for sharing your experience! I'm glad to hear that Lisandra made the transition to our agency smooth and pleasant for you. We appreciate your kind words and are happy that you found the process easy. If you have any further questions or need assistance in the future, our office is here to help. - Kacey Padlo"
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Raymond Straccione

September 26, 2024

5  out of  5
rating by Raymond Straccione
"Agent was very polite, honest, professional, and cared about my welfare"
We responded:
"Raymond, thank you for your kind words! I'm glad you enjoyed working with our office. If you ever need further assistance, don't hesitate to reach out. - Kacey Padlo"
Profile photo of Lisa Martinez

Lisa Martinez

September 23, 2024

5  out of  5
rating by Lisa Martinez
"Exceptional Service from a Knowledgeable Representative! I recently had the pleasure of working with Lisandra Lopez who truly exceeded my expectations. From the moment we began our conversation, it was clear that I was in capable hands. Lisandra was not only extremely helpful but also remarkably articulate in explaining the details of my new policy. She took the time to break down complex terms and conditions into easily understandable language, which made the entire process feel much less daunting. What stood out the most was her patience and kindness. I had several questions, and instead of rushing through the answers, she took the time to ensure I fully understood each aspect of my coverage. Her willingness to address my concerns made me feel valued as a customer. Overall, I couldn't be happier with the service I received. Lisandra made what could have been a stressful experience into a smooth and informative one. I highly recommend her services to anyone in need of insurance assistance. Thank you for your outstanding support!"
We responded:
"Lisa, Thank you for your wonderful review! I'm so glad to hear that Lisandra provided you with exceptional service and made the process of understanding your new policy smooth and informative. Her patience and ability to explain complex terms clearly are truly valuable qualities, and I'm happy she made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Kacey Padlo"
Profile photo of Wilber Rodas

Wilber Rodas

September 13, 2024

5  out of  5
rating by Wilber Rodas
"Excelente servicio Nicol , amable y muy profesional en su trabajo, me ayudó muchísimo con mi poliza"
We responded:
"Wilber, gracias por compartir tu experiencia. Estoy muy contenta de saber que Nicol fue amable y profesional, y que te ayudó con tu póliza. Siempre estamos aquí para asistirte con cualquier necesidad futura. - Kacey Padlo"
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Keisha Drake

September 6, 2024

5  out of  5
rating by Keisha Drake
"My experience was Awesome !! my agent Nicole was as sweet as they come ! She actually listens & helps with any concerns you may have with your policy . She is thoughtful and always gets the job done without question! You need help with getting car/rental insurance ask for Nicole . She is the real deal !!! She also knows great places to dine at 😃🥰"
We responded:
"Keisha, I'm glad you had an awesome experience with Nicole! It's wonderful to know she listened to your concerns and provided thoughtful assistance with your policy. We appreciate your recommendation and are always here to help with any future needs. - Kacey Padlo"
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Madeline Unruh

September 4, 2024

5  out of  5
rating by Madeline Unruh
"Lisandra Lopez was extremely helpful setting me up with auto and renter’s insurance! I just moved to New Jersey and she answered all of my questions. Highly recommend!"
We responded:
"Madeline, thank you for your wonderful review! I'm glad Lisandra was able to assist you with your auto and renter’s insurance needs. Moving to a new state can be challenging, and it's great to know she answered all your questions. We appreciate your recommendation and are here for any future assistance you might need. - Kacey Padlo"
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sapna sharma

August 28, 2024

5  out of  5
rating by sapna sharma
"She was amazing, and I can’t recommend her enough! Not only did she explain and simplify this daunting process of finding a good auto insurance policy, but she was efficient and fast to get my policy starting just in time. I feel so much safer driving my car knowing I’m in good hands 😀"
We responded:
"Thank you, Sapna, for your wonderful review. I'm glad we could simplify the process of finding a good auto insurance policy for you. It's great to know you feel safer driving your car now. If you have any future questions or need further assistance, feel free to reach out. - Kacey Padlo"
Profile photo of Gabriella Salinas

Gabriella Salinas

August 27, 2024

5  out of  5
rating by Gabriella Salinas
"Lisandra is amazing!! She took her time helping me find the best coverage, I couldn’t be happier with my experience. :)"
We responded:
"Gabriella, thank you for your kind words about Lisandra. I'm glad she could assist you in finding the best coverage. We're happy you had a positive experience with us. If you need any further assistance, feel free to reach out. -Kacey"
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Nina Varela

August 27, 2024

5  out of  5
rating by Nina Varela
"Lisandra was fantastic in assisting us with our insurance needs. She was knowledgeable, patient, and went above and beyond to ensure we had the best coverage. Her professionalism and dedication made the process smooth and stress-free. Highly recommend her for anyone needing expert insurance assistance!"
We responded:
"Nina, thank you for your review! I'm glad Lisandra could assist you with your insurance needs. She is a great part of the team! Thanks for choosing us! - Kacey"
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liliana kostova

August 20, 2024

5  out of  5
rating by liliana kostova
"Experienced, savvy, prompt, accommodating - an overall pleasure to work with Lissandra who went above and beyond for our family."
We responded:
"Liliana, thank you for your wonderful review. I'm glad to hear that Lissandra provided you with experienced, prompt, and accommodating service. We appreciate your kind words and are always here to assist with any future needs. -Kacey Padlo"
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Daniel Rivera

August 9, 2024

5  out of  5
rating by Daniel Rivera
"Kayla was extremely professional she knew exactly what I needed and again thank you Kayla for your help I would definitely recommend her to everyone"
We responded:
"Hi Daniel! Thank you for the five-star rating for Kayla! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most! - Kacey"
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Chris Limbach

July 16, 2024

5  out of  5
rating by Chris Limbach
"Wow is definitely an understatement when dealing with my man Manuel! He went above and beyond working the best quote for me for the very first time. His professionalism and knowledge in this industry cannot be matched. I highly recommend you going with this gentleman. Thank you Manuel! I’ll definitely be coming back!"
We responded:
"Thank you for your review, Chris! I'm happy Manuel provided exceptional service. We're grateful for your recommendation and look forward to assisting you again in the future! - Kacey"
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elgin forde

June 20, 2024

5  out of  5
rating by elgin forde
"Nicole is a very nice agent working with professional customer service skills.i love coming to state farm and being a client. im sure other will feel the same. glad I switched.♥️"
We responded:
"Thank you, Elgin, for your positive feedback! We are really glad to hear that you had a great experience with Nicole and our team! Your kind words mean a lot to us, and we're thrilled that you chose our office in your insurance journey! If you need anything additional, please feel free to contact us! We're excited to keep providing you with excellent service! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Profile photo of Maylin Green

Maylin Green

May 31, 2024

5  out of  5
rating by Maylin Green
"Super satisfied with the service Lisandra Lopez provided. She was super helpful and patient when it came to quoting me for a policy. I asked her to follow up and she was exactly on time for when I needed her to call me, wastes no time. Thank you so much."
We responded:
"Maylin, we're thrilled to hear that Lisandra provided you with helpful and patient service while quoting your policy! We're pleased that she was prompt in following up with you. Thank you for your praise, and we're grateful for the opportunity to assist you! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Profile photo of Believein TheProcess

Believein TheProcess

May 31, 2024

5  out of  5
rating by Believein TheProcess
"Lisandra gave excellent service of which I received They went above and beyond to help, and they gave me great advice on how to weigh my options. I highly suggest Lisandro anyone looking for excellent help and support. I'm grateful that you really improved my experience!"
We responded:
"I'm thrilled to hear that Lisandra provided you with excellent service and valuable advice to help weigh your options! We're grateful for the opportunity to enhance your experience and support you. We thank you for putting your trust in our team, and please feel free to reach out for any future insurance needs or questions! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Profile photo of Charlotte Sustersic

Charlotte Sustersic

May 10, 2024

5  out of  5
rating by Charlotte Sustersic
"Hi. I spoke with Nichole to go over my policy. I was concerned about the increase and Nichole went over step by step what my coverage was and how I could save money. Thank you for a fine job! I appreciate the time you spent with me."
We responded:
"Charlotte, I'm thrilled to hear that Nichole provided you with a detailed explanation of your policy and helped you find ways to save money! We're pleased that you felt satisfied with our service and appreciate your positive feedback. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing our office! -Kacey"
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Devi C

April 24, 2024

5  out of  5
rating by Devi C
"First time experience was first class thanks to Liz she explained everything in detailed and answered every questions I had. Thank you very much"
We responded:
"Thank you for sharing your feedback, Devi! I'm glad to hear that Liz provided you with a first-class experience and took the time to explain everything thoroughly. - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
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Annelise Quinn

April 23, 2024

5  out of  5
rating by Annelise Quinn
"This office is amazing! They are always so responsive and helpful. I called the office today and spoke with Nicole. She explained my premium increase and immediately offered a couple of options for discounts that could help offset the increase. She was great to speak with and very helpful. Would highly highly recommend!"
We responded:
"Thank you for your kind words, Annelise! We strive to provide excellent service and are delighted to hear about your positive experience with Nicole. We appreciate your recommendation and look forward to assisting you further in the future. - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"
Profile photo of JackWrath G

JackWrath G

April 22, 2024

5  out of  5
rating by JackWrath G
"The agent Lisandra was extremely friendly and very helpful. She took the time to explain everything to me, I'm very pleased with her service! Excellent service!!!"
We responded:
"Thank you for your positive feedback, Jack! I'm delighted to hear that Lisandra was extremely friendly, very helpful, and took the time to explain everything to you. We aim to provide excellent service and are glad you had a great experience with us! - Kacey Padlo - State Farm Insurance Agent, Jersey City, NJ"